Tel: +81-3-5541-4400 (Monday–Friday, 09:30–18:00)

Privacy Policy

ThinkSCIENCE, Inc., recognizes the importance of information security and the protection of personal information, and manages and protects the personal information that the company possesses in accordance with the “Act on the Protection of Personal Information” of Japan and the ThinkSCIENCE “Data Protection and Information Security Policy”.

1. Data protection principles

Under the company’s “Data Protection and Information Security Policy”, processing of personal data complies with the following principles of good practice. These principles provide that personal data will be

  • collected fairly and lawfully,
  • collected and processed for only the purpose of utilization,
  • kept insofar as it is adequate, relevant, and not excessive,
  • kept secure and safe from unauthorized access, accidental loss, or damage,
  • kept accurate and complete,
  • held no longer than necessary,
  • processed in line with the data subject’s rights.

2. Collection of personal information and purpose of utilization

ThinkSCIENCE will collect personal information through appropriate and fair means and will utilize it for the purposes below.

  • To provide translation, editing, writing, education, and other services and products described on the company’s websites or directly agreed with a customer
  • To provide information, campaigns, and services relating to the ThinkSCIENCE membership program
  • To provide information, campaigns, and services relating to the Ronbun Support service provided by ThinkSCIENCE
  • To respond to inquiries
  • To conduct sales analysis and develop new products and services

However, these restrictions do not apply in any of the following cases:

  • Cases in which the handling of personal information is carried out pursuant to laws and regulations
  • Cases in which (i) the handling of personal information is necessary for the protection of the life, body, or property of an individual and (ii) it is difficult to obtain the consent of the customer
  • Cases in which (i) the handling of personal information is specially necessary for improving public health or promoting the sound growth of children and (ii) it is difficult to obtain the consent of the customer
  • Cases in which (i) the handling of personal information is necessary for cooperating with a state organization, a local government, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations and (ii) obtaining the consent of the customer is likely to impede the execution of the affairs concerned

3. Management and protection of personal information

ThinkSCIENCE has robust and secure information technology systems, stringent confidentiality agreements (including non-disclosure), and rigorous procedures (including employee training and audit) in place to prevent unauthorized access to or the loss, destruction, alteration, or leakage of personal information. Personal information collected via our online forms is protected by SSL encryption.

4. Provision of personal data to a third party

ThinkSCIENCE will not disclose or provide personal data to a third party, except in the cases described below.

  • Cases in which the handling of personal information is carried out pursuant to laws and regulations
  • Cases in which (i) the handling of personal information is necessary for the protection of the life, body, or property of an individual and (ii) it is difficult to obtain the consent of the customer
  • Cases in which (i) the handling of personal information is specially necessary for improving public health or promoting the sound growth of children and (ii) it is difficult to obtain the consent of the customer
  • Cases in which (i) the handling of personal information is necessary for cooperating with a state organization, a local government, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations and (ii) obtaining the consent of the customer is likely to impede the execution of the affairs concerned

5. Inquiries about personal information

ThinkSCIENCE will accept formal written requests for disclosure of personal information held by the company. ThinkSCIENCE will require documentation to verify the identity of the requestor and will respond to any request after necessary investigation and in accordance with the “Act on the Protection of Personal Information” of Japan.

Requests should be sent to the following address.

Personal Information Handling Desk
ThinkSCIENCE, Inc.
Park West Bldg, 7F
4-8-10 Hatchobori
Chuo-ku, Tokyo 104-0032, Japan