Members' Reward Program
Many of our customers are returning customers. We greatly value the opportunities to work long term with them—it helps us develop strong relationships so that we can learn their preferences and offer them the best service possible, each and every time.
Our free members’ reward program is our way of saying a big thank you to our returning customers, by offering them ways to save time and money on an ongoing basis.
Annual benefits package (April to March)
- Receive at all times in the year:
- Standard translation: 5% price reduction, saving you money every time you ask us for translation
- Originality Check and Advice service: 20% price reduction to 12,000 JPY every time you order this service, which is designed to minimize the risk of text plagiarism before you submit your paper
- Free certificates of Comprehensive Editing, Proofreading, Standard Translation, and Back-translation
- Also receive the following benefits, each of which you can use once, at any time, in the year:*,†
- Abstract: 10% price reduction on Standard Translation of an abstract (up to 800 Japanese characters/ 400 words)
- Abstract: 10% price reduction on Comprehensive Editing or Proofreading (up to 800 Japanese characters/ 400 words)
- Guidelines for authors: price reduction to 4,000 JPY on one of our most popular extra support services. Your editor will ensure your paper conforms to the target journal’s guidelines
- Audio recording in English: free for 200 words when accompanying a presentation script for Standard Translation or Comprehensive Editing
- Cover letter: free Standard Translation or Comprehensive editing of a cover letter (up to 800 characters/400 words) to accompany Standard Translation or Comprehensive Editing of a full paper for initial submission
- End-of-year greetings letter: free Comprehensive Editing of a letter that you can send to stay in touch with colleagues or collaborators at the end of the year
*At most one of the benefits listed above in point 2 can be used per order.
†For even more savings, any one of the benefits listed in point 2 can be combined with a separate referral reward (a price reduction offered as a way of saying thank you to customers who introduce new customers who order projects with us).
Becoming a member
We encourage people to try our services for the first time by offering a 10% price reduction on their first project with us. We then thank returning customers through our members’ reward program.
We sign up first-time customers for our free members’ reward program when we deliver their first project to them. Of course, customers can choose not to be enrolled and are free to opt out of the program at any time.
Using your members’ benefits
For all future projects throughout the year, our coordinators will automatically apply benefits to projects. However, if you would prefer to save a particular benefit to use for a later project that year, you can simply tell your coordinator when placing your order. No fuss, no hassle.
We also remind customers in August and February each year which benefits they have left to use by the end of March. Benefits not used for orders placed within March are lost and are not redeemable for any good, service, or any other value, financial or otherwise.
A new annual benefits package is automatically issued to members at the beginning of April each year, and members are informed of this by email.
New customer referral bonus
If you introduce a colleague to ThinkSCIENCE and they decide to use our services, we will credit you with a referral bonus of 5% off your next job as our way of saying thank you.
And, of course, they will receive 10% off their first project ordered with us as part of our first-time customer offer, just as you did.
How does it work?
When you introduce someone to our services, be sure to tell them to give us your name and affiliation when they order any of our services for the first time (so we can later contact you about your referral bonus).
When they order from us for the first time, we will contact you by email to confirm that you have been credited with the 5% referral bonus.
There is NO time limit on using the 5% referral bonus.
You can use one 5% referral bonus per job.
There is NO limit to how many 5% referral bonuses you can earn… The more people you introduce who use our services, the more 5% referral bonuses you will receive.
Thank you again for your continued business.
Your confidence and trust in us is sincerely appreciated!